We're here to help. Reach out through the app or email us directly.
How do I cancel my subscription?
On iOS, go to Settings → Apple ID → Subscriptions and cancel Lovetta. On web, go to Profile → Manage Subscription.
How do I restore my purchases?
In the Lovetta app, go to the subscription screen and tap Restore Purchases.
Do I need a subscription to use Lovetta?
Yes. Lovetta is subscription-only — pick a monthly or yearly plan after signup and you get unlimited messages, photos and voice straight away. Your plan renews automatically until you cancel.
My account isn't working. What should I do?
Try signing out and back in. If the issue persists, contact us via the in-app chat or email above.
How do I delete my account?
Go to Profile → Delete Account, or contact support and we'll remove your data within 30 days.
